Privacypolicy

AIN UAE ("we", "us", "our") operates ainuae.ae. This policy explains what we collect when you use this website, why we collect it, who processes it on our behalf, and the choices available to you.

Data we collect

When you submit the enquiry form we collect your first and last name, email address, and the project details you provide. Phone number, company name and industry are optional. When you subscribe to Insights we collect your email address only. We do not collect payment data through this website.

If you consent to analytics cookies, we also collect anonymous usage data such as pages viewed and approximate region. No analytics or marketing tooling runs unless you allow it.

How we use your data

Enquiry data is used solely to respond to you, scope the work and deliver the services you request. Subscriber emails are used only to send the Insights newsletter, and every issue carries an unsubscribe link. We do not sell your personal information, and we do not share it for advertising purposes.

Service providers who process your data

We use a small number of third-party providers to run this website. They process data on our instructions only, and some operate servers outside the United Arab Emirates, which means your submission may be transmitted internationally.

• Web3Forms processes and relays form submissions to our inbox. Data submitted through any form on this site passes through their infrastructure.
• Our hosting provider stores the website itself and standard server logs, including IP address, for security and diagnostics.
• Vimeo and YouTube serve embedded video. Players load only after you click, so no video cookie is set unless you choose to play something. YouTube embeds use the privacy-enhanced youtube-nocookie domain.
• Google Fonts and Cloudflare deliver typefaces and script libraries used to render the site.

Data storage and retention

Enquiry correspondence is retained for approximately two years so we can reference prior scopes and quotations. Newsletter subscriptions are retained until you unsubscribe. Server logs are held for a short operational period and then discarded.

Cookies

Cookies and equivalent local storage on this site fall into three groups:

• Necessary keeps the site working and remembers your cookie choice. Always active; it cannot be switched off without breaking the site.
• Analytics measures anonymous usage so we can see which pages are useful. Off until you allow it.
• Marketing measures campaign performance. Off until you allow it.

Accepting allows the optional analytics and marketing cookies; rejecting leaves only the necessary ones. You can change your mind at any time using the Cookie Settings link, also available in the footer of every page. Withdrawing consent stops future collection; it does not erase data already gathered, which you can request separately under Your rights.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by emailing us. You may also object to processing or ask us to restrict it. We respond to requests within 30 days. This policy is written to align with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021); if you contact us from the EU or UK, we handle your request on the same basis.

Changes to this policy

If we add tooling that changes what is collected, this page is updated and the date below changes with it. Material changes reset your cookie consent so you are asked again.

Contact

AIN UAE, Office 901, Iris Bay, Business Bay, Dubai, UAE
contact@ainuae.ae · +971 56 616 1780